Return Policy

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Full returns can be issued but due to our hygiene policy, certain orders (ex. shirts, shorts, rashguards, etc.) may not be exchanged if packages/merchandise have been obviously opened or worn. We understand that this may be an inconvenience but in order to limit the spread of unwanted diseases we have decided to continue with this process. 

How do I report a problem with my order?

If there’s an issue with your order, you can submit a report directly to our Instagram messaging or chat bot on our website where we will assist in finding your order number and resolve your issue in a timely manner. 

Where can I find the tracking information for my orders?

You can find tracking information in two places:

• In the shipping confirmation email we send when your order is dispatched. There will be a separate email for each shipment if your order is split into multiple shipments.

 

Why is my order on hold?

If you’ve noticed that your order status shows “On Hold”, don’t worry - it simply means we need to check something with you before we can move forward. Whether it’s an issue with your print file, shipping address, or payment, putting your order on hold helps ensure everything is correct before fulfillment.

Why is my order on hold?

Orders are placed on hold to ensure everything is in order before printing and shipping. Common reasons include:

• Print file problems
• Incomplete or incorrect shipping address
• Security or payment concerns

HYGIENE POLICY 

Conquer Method does not accept returns of sealed goods, such as but not limited to t-shirts, shorts, rash guards, face masks, which are not suitable for return/exchange due to health or hygiene reasons. 

Why orders get returned 

Orders can be returned for a few reasons, including: 

• An undeliverable address.
• The package was unclaimed at customs.
• It was refused or returned by your customer.
• The parcel wasn’t picked up from a parcel locker or pick-up point.

Return address format

When using our address for returns, please format it as: 

Conquer Method Returns 

• US & Mexico: 217 Wrangler Drive, Coppell, Texas, 75019

Instagram Direct Message: @conquermethod 

 

Return Policy

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Full returns can be issued but due to our hygiene policy, certain orders (ex. shirts, shorts, rashguards, etc.) may not be exchanged if packages/merchandise have been obviously opened or worn. We understand that this may be an inconvenience but in order to limit the spread of unwanted diseases we have decided to continue with this process. 

Return address format

When using our address for returns, please format it as: 

Conquer Method Returns 

• US & Mexico: 217 Wrangler Drive, Coppell, Texas, 75019

 

Why orders get returned 

Orders can be returned for a few reasons, including: 

• An undeliverable address.
• The package was unclaimed at customs.
• It was refused or returned by your customer.
• The parcel wasn’t picked up from a parcel locker or pick-up point.

HYGIENE POLICY 

Conquer Method does not accept returns of sealed goods, such as but not limited to t-shirts, shorts, rash guards, face masks, which are not suitable for exchange due to health or hygiene reasons. 

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.